Digital Transformation through Business Process Re-Engineering
The saying “Change is the only Constant”, couldn’t be truer. In today’s business environment, change is continuous and is alarmingly rapid. Unless organizations choose transformation (whether proactively or reactively), the gap between their status quo business infrastructure and that necessary to compete and thrive will only continue to widen.
Enter Digital Transformation!
Today, for most organizations across all industries, businesses are transforming digitally, and digital transformation of key values of the business is occupying the center stage. This is radically disrupting the global business landscape, Digital Transformation Strategies are being leveraged by enterprise executives in almost all the industry verticals. New and key technology levers like Social Platforms, IoT Applications, Mobility, Cloud, and Analytics are at the forefront. These disruptive technologies when used by enterprises at the right time, at the right place, can improve performance, increase reach and agility, provide better customer experience, and identify new revenue opportunities.
Despite the plethora of benefits that Digital Transformation brings with it, finding an appropriate approach in its true essence is still an overwhelming challenge for many. It is worth understanding that Business Process Re-engineering (BPR) can come handy in setting the stage for the digital transformation journey of your business.
According to leading global research firm Gartner, BPR is an integrated set of management policies and project management procedures that involves:
- Modeling, analyzing, designing and testing existing processes and systems
- Designing new processes and systems
- Testing, stimulating and prototyping new designs before implementation
- Managing the implementation process
BPR typically involves the analysis of workflows, finding processes that are sub-par or inefficient, and figuring out methods to eliminate them. BPR can enable companies to restructure their organizations by re-evaluating the bottom-up design of their business processes.
BPR as a Digital Transformation Strategy for Enterprises
In an enterprise’s roadmap towards Digital Transformation and operational efficiency, BPR is the keystone. Here are four ways through which BPR aids the journey towards digital revolution:
1. Streamlining Processes
‘Process’ is an unexploited goldmine of productivity. While it is ideal to be a digitally agile organization that has no place for cumbersome workflows, businesses are often reluctant to build custom processes that are generally complex and time-intensive. As a result, they are stuck in the same rut of difficulty in adopting new technology and time-consuming manual workarounds. The use of process engines can help here, by bringing efficiency and scalability into the entire system. When streamlined, processes can improve document workflow, limit paper processes, take the game digitally and of course, reduce costs.
2. Business Process Automation
While many enterprises are laser-focused on innovation in the form of path-breaking products, they may be better off by incorporating digital tools to transform their existing business processes through Business Process Automation (BPA). This involves deploying a fully automated, flexible process to manage existing and new processes.
Robotic Process Automation (RPA) and Headless Business Process Management (BPM) are the buzzwords in this context. RPA allows developers to create scripts that automate data entry and retrieval using an application’s user interface (UI). Headless BPM enables developers to implement process flows without any UI coach forms, in the wake of increasing customer needs to build user interfaces outside of BPM. A rapid application development platform like Neutrinos leverages both RPA and Headless BPM to allow businesses to build on their apps within their existing IT environment
3. Leveraging Analytics
Analytics involves asking new questions and generating answers to those questions using data. Data analytics helps enterprises gather data from various sources, investigate the past and present, gain insights through advanced reporting, and make the right decisions. Analytics can be used for elementary reporting and business intelligence (Descriptive Analytics) to prescribe the best possible solution or alternatives (Prescriptive Analytics), as well as predict outcomes (Predictive Analytics). It is worthwhile learning from digitally-enabled businesses that use advanced analytics like Artificial Intelligence, Deep Learning, and NLP for various insights.
4. Big Data Processing
Presently, almost all businesses hold a huge amount of data, both structured and unstructured. This data in conjunction with analytical tools can lead to the harvesting of valuable insights and supporting business decisions. Big data is all about combining structured and unstructured data to get fresh insights that businesses didn’t have access to in the previous years.
BPR is a continuous process that empowers an organization to move beyond traditional operations and embrace Digital Transformation. Early adopters of Digital Transformation Strategies are at an advantage while those lagging behind are struggling in this highly competitive digital world. Are you on the route towards Digital Transformation? Neutrinos can be your ally in the process. Speak to us to find out more!