Processes are the core of any business and define the activities and pathways that operate between multiple business functions. Keeping these pathways efficient requires planning, resources, and time. Business Process Management (BPM) is a common software used by enterprises to manage processes. BPM enables monitoring and management of different business processes in an organization.
As technology advances at a rapid rate, all types of management also advance with the implementation of these new-age technologies. Similarly, BPM has also evolved to Intelligent Business Process Management (iBPM). The difference between BPM and iBPM is mainly how the business processes are evaluated, changed, and managed.
Intelligent Business Process Management Suites (iBPMS)
Simply put, iBPM takes a step beyond the conventional BPM to build a dynamic technology environment with added benefits. It enhances BPM with intelligent capabilities, such as real-time decision making, cloud computing, system crosslinking, and event processing.
The concept of iBPM was introduced by Gartner in 2012.
iBPM is an evolving concept. As new technologies keep emerging, iBPM keeps incorporating them to become more efficient. It leverages:
- Big Data Mining
- Business Validation Rules
- Cloud Computing
- Machine Learning (ML)
- Internet of Things (IoT)
- Message-Oriented Middleware
- Business Activity Monitoring
iBPMS Characteristics & Capabilities
At its core, iBPM relies on models and rules to manage and drive its user interface. Some of the iBPM characteristics are:
- Rules Management
- Content Repository
In recent years, iBPMS includes capabilities such as verification, validation, optimization, and performance insights. These capabilities allow for compliance verification and testing simulations, such as ‘what if’ scenarios. With increased human collaboration support, integration with mobile-enabled processes, social media, and streaming analytics, is enhanced.
Businesses can use iBPMS tools to plan, investigate, detect, monitor, implement, and optimize different processes and decisions. The integrated tools and user-friendly interface enable professional developers and citizen developers to collaborate easily on development and decisions.
Different Use Cases of iBPMS
Service Extension: The extension of services to mobile users allows them to get closer to the process wherever they are.
Analytics Expansion: Expansion of analytics capabilities enables process optimization with predicting trends and patterns.
Real-Time Events: Real-time complex event processing reduces the burden on analytics.
How iBPMS Helps Businesses
The iBPM platform utilizes the data collected during its usage and input by business users to streamline your business process, making it efficient and productive. The platform also analyzes all business processes to identify the ones that require automation.
Business users can use the analytics module to monitor all the processes in real-time and respond to all tasks in real-time to execute the workflows effectively. Analytics also helps businesses to plan and strategize well in advance with insights derived from processed results.
Enterprises, big or small, can streamline all their workflows to perform better with iBPM platforms. With automated processes, time and costs are reduced to a greater extent. Employees can focus on crucial tasks as the repetitive tasks are completed automatically. The workflow is smooth without an undue burden on any department. Processes are faster and more efficient.
Top Five Benefits of iBPMS
Some of the benefits of Intelligent Business Process Management Suites are:
- Process Optimization through better integration tools
- Accurate and Reliable Data through advanced analytics tools
- Citizen Developers Enablement through an easy-to-use interface
- Enhanced Management & Monitoring through complex event handling capabilities
- Organization Mobility and Agility through easy data gathering and IoT integration
Neutrinos offer a low-code iBPM for all types of businesses to minimize risks, automate tasks, streamline workflows, and deliver exceptional experiences rapidly. With advanced capabilities, such as Visual Modeling, Hyper-Automation, Data Management, and Open-Source Architecture, Neutrinos iBPM helps simplify business processes at scale. The Neutrinos Low-Code Platform is a no lock-in platform with advanced integration capabilities through 300+ connectors and APIs.
Read more about how Neutrinos Connectors enable Quick Integration. Neutrinos featured in six separate 2021 Gartner Hype Cycle Reports for its contribution towards Intelligent Document Processing and Multi-Experience Development Platforms.